Terms and Conditions – Rugged Smooth
Welcome to Rugged Smooth! These Terms and Conditions govern your use of https://ruggedsmooth.co (the “Website”). By accessing or using our Website, you agree to comply with these terms. Please read them carefully before making a purchase.
General Terms
By using this Website, you confirm that you are at least 18 years old or have permission from a legal guardian.
We reserve the right to update, modify, or discontinue any part of this Website without prior notice.
Products & Orders
Product Availability: All products listed are subject to availability. We reserve the right to limit the quantity of items purchased.
Pricing: Prices are displayed in local currency and are subject to change without notice. We are not responsible for pricing errors.
Order Confirmation: Once you place an order, you will receive an email confirmation. This does not guarantee acceptance of your order. We may cancel or modify orders due to errors, suspected fraud, or stock unavailability.
Cancellations: Orders can be canceled within 24 hours if they have not yet been processed for shipping.
Payments
We accept various payment methods as displayed at checkout.
All payments must be made in full before order processing.
We use secure payment gateways, and your payment information is protected.
Shipping & Delivery
We offer shipping within Ghana.
Estimated delivery times are provided at checkout but may vary due to external factors.
Customers are responsible for providing an accurate shipping address. We are not liable for lost packages due to incorrect addresses.
More details are available in our Shipping & Return Policy.
Returns & Refunds
We accept returns within 7 days of delivery if the item is unused, unopened, and in its original packaging.
Certain items, such as grooming and cosmetic products, are non-returnable for hygiene reasons.
Refunds (if applicable) will be processed within 5-10 business days after approval.
Return shipping costs are the responsibility of the customer unless the return is due to our error.
More details are available in our Shipping & Return Policy.
User Accounts & Security
You may create an account to track your orders and save preferences.
You are responsible for maintaining the security of your account and password.
We are not liable for any unauthorized access to your account.
Intellectual Property
All content on this Website (logos, images, text, designs) is the property of Rugged Smooth and is protected by intellectual property laws.
You may not copy, distribute, or use any content without our written consent.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or Website.
We do not guarantee uninterrupted access to our Website and are not responsible for any technical issues.
Governing Law
These Terms and Conditions are governed by the laws of Ghana. Any disputes shall be resolved in Ghanaian courts.
Contact Us
For any questions regarding these terms, please contact us at:
Email : info@ruggedsmooth.co
Website: https://ruggedsmooth.co
By using this Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.